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Refugee Support

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City of Sanctuary Hands

The East Sussex Library and Information Service are proud to have been awarded Library of Sanctuary status.

We will continue to support sanctuary seekers by ensuring we provide welcoming, safe spaces and offering conversation and language courses as well as free internet access and signposting to other supportive services.

We are now working with our partners on a joint refugee week project for June 2024.

Learn at the Library

English Language Support
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English Learning Pathway for ESOL adults that want to improve their English

Once you have completed a referral form, we match you with the most useful pathway for your level of English, to help you get the most out of your learning experience.

The offer is FREE and is open to anyone 18+ who would like help improving their English language skills, or to be more confident with their English skills.

To find out more
Phone: 0345 6080196

Make a referral

Learn IT Skills
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Learn, improve or refresh your computer skills on our relaxed training courses

The offer is FREE and is open to anyone 18+ who would like help improving their IT skills, or to be more confident with computers.

To find out more
Phone: 0345 60 80 196
Or click the button below.

Find out More

Library Events

Search for Library Events

Click the button below to see all events held in our Libraries. You can also search for something specific, and filter by location, category, audience, and so on.
All events are free.

Go to our Events Page
Ukrainian Stories to Share

Starting in September we have a very special Ukraine Reading Friends at Hastings Library – a group to celebrate Ukraine’s rich literary heritage – translated into English. Meet new friends and have fun. We are reading Ukrainian short stories to start everyone chatting.

Go To Event Page

Learn at Home

Online Learning
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Access our free Pimsleur resources to learn English and other languages.

Pimsleur Resources
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Go Citizen

An online study resource for candidates preparing for the Life in the UK test or British citizenship test. Access is free if you have an East Sussex library card. Library membership is free. Ask library staff for more information.

Go Citizen Resources
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Future Learn

Introductory online courses from King’s College London, in simple English with Arabic translations.

Future Learn Courses
Apps for Smart Devices

Free language Learning from a Smart phone or tablet.

Duolingo Website
British Council LearnEnglish

A range of English Language and Grammar apps suited to a range of age groups.

LearnEnglish Apps


Books in Other Languages
Digital Resources In Other Languages
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Access our e-Library for titles in many different languages through our website, or via number of different Apps.

Find out more
An E-magazine is displayed on a tablet next to a cup of coffee.

Access our selection of eMagazines for a wide range of interests.

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Get free access to hundreds of eMagazines and eNewspapers from around the world. You can search by language or by interest category.

Pressreader Website
Book trust Bookstart

The Book Trust has lots of advice and information about books and reading. Their leaflets about reading books with young children are available in multiple languages. You can click on the links below to find your language.

Dual-language book packs can be requested. Please speak to library staff to find out more.

Book Trust Website

Other Support

Local Support
Hastings Voluntary Action Logo
Hastings Voluntary Action

HVA offers support and advice for asylum seekers, refugees and migrant communities living in East Sussex.

Find out more
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Together South

Together South works to support refugees and migrants in Hastings & Rother, helping them to connect with and thrive in their communities by providing English language lessons. All activities the programme offers are free of charge.

Find out more
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Sanctuary Cafe

Support, advice and English conversation classes in Eastbourne.

Find out more
Online and Telephone Support
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Migrant Help

Migrant Help provides independent advice and guidance to assist asylum seekers in the UK move through and understand the asylum process.

You can also call them on: 0808 801 0503

Find out more
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The Refugee Council

The Refugee Council provides crisis advice, mental health counselling and practical support to help people settle and integrate into their new community. They are also specialists in working with refugee children who arrive in the UK alone.

you can also call them on: 0207 346 6700

Find out more
The UN Refugee Agency

A resource for Refugees, asylum-seekers, and stateless persons who are in the United Kingdom (UK) to find information about their rights and obligations and the services available to them in the UK.

You can also call them on: 0203 761 9500

Find out more
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