Difficult people made easy : your guide to solving people problems at work
Shakiba, Eleanor2016
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'Difficult People Made Easy' explains how you need to think and speak when faced with difficult behaviour in the workplace. It reveals specific words and actions you can use in different situations.
Main title:
Difficult people made easy : your guide to solving people problems at work / Eleanor Shakiba.
Author:
Imprint:
London : New Holland, 2016.London : New Holland, 2016.
Collation:
279 pages : illustrations (black and white) ; 21 cm
ISBN:
9781742578323 (pbk)
Dewey class:
658.3145
Language:
English
BRN:
1518080