Spydus Search Results - BRN: 2637209 https://eastsussex.spydus.co.uk/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?CF=BIB&NRECS=20 Spydus Search Results en © 2022 Civica Pty Limited. All rights reserved. Dealing with difficult people : fast, effective strategies for handling problem people / Roy Lilley. https://eastsussex.spydus.co.uk/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=2637209&CF=BIB Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance. Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance.<br /><span style="font-weight:bold;">Author: </span>Lilley, Roy C.<br />Fifth edition.<br /><span style="font-weight:bold;">Published: </span>London : KoganPage, 2022.<br /><span style="font-weight:bold;">Published: </span>London : KoganPage, 2022.<br />viii, 168 pages : illustrations (black and white) ; 22 cm.<br />Creating success series<br /><br />Eastbourne Library - (East Sussex Libraries) - Adult Non-Fiction Paperback - 658.3145 - Available - 04728373<br />Hastings Library - (East Sussex Libraries) - Adult Non-Fiction Paperback - 658.3145 - Available - 04728374<br />